Our Cruelty-Free Promise

At Cosy Cottage, cruelty-free isn't a marketing badge but a founding principle that has never wavered since the day we started and never will.

We never test on animals

No Cosy Cottage product has ever been tested on animals. Not by us, not by any third party acting on our behalf, and not at any stage of development or production. This is an absolute commitment, with no exceptions.

We never commission third-party animal testing

Some brands claim to be cruelty-free while outsourcing animal testing to third parties. We don't. If a supplier or partner were to require animal testing at any point in the supply chain, we would not work with them.

We don't use the 'manufacturing safety' loophole

When the UK banned cosmetic animal testing, some brands continued to permit it under a little-known exemption, arguing that testing was necessary to ensure the safety of ingredients for the people manufacturing them, rather than for consumers. We believe this is a loophole that contradicts the spirit of the ban entirely.

At Cosy Cottage, we do not use this exemption. Our commitment to cruelty-free means exactly that: No Animal Testing, for any reason, at any stage.

We don't export to markets that require animal testing

Certain countries require animal testing as a condition of importing cosmetics. We refuse to sell into those markets. We believe that no commercial opportunity is worth compromising our values and we think our customers and partners would expect nothing less.

Why this matters

The global cosmetics industry is moving towards cruelty-free practices, but progress is uneven. By choosing Cosy Cottage, you're supporting a brand that has always put animal welfare above market access or commercial gain.

Our products are natural, formulated and made in North Yorkshire, and created without compromise, for people who care about what comes into their home, goes on their skin and how it got there.

Visit our malton stores

Cosy Cottage is proudly rooted in Malton, North Yorkshire — a town celebrated for its independent spirit, artisan food scene and creative community. We have two locations in Malton, each offering a different experience.

flagship store

17 Market Place, Malton, YO17 7LP

Opening Hours

Monday – Saturday: 9:30am – 4:30pm Sunday: 10:30am – 3:00pm

Nestled in Malton's historic Market Place, just steps from St Michael's Church and surrounded by some of the town's finest cafés and hostelries, our flagship store is a destination in its own right.

Step inside and discover our full range of natural, handmade soaps, skincare and homecare products beautifully displayed across a large, luxurious space. Our friendly, courteous and knowledgeable team are always on hand to help you find exactly what you're looking for — whether that's a gift, a treat for yourself, or something specific to help your skin or wellbeing.

Settle in to our in-store seating and relaxation area with a hot or cold drink, and take your time exploring.

Our luxury treatment room in our Malton flagship store where our skilled and highly qualified team of therapists offer a range of beauty, wellness and massage treatments. Whether you're looking for a moment of calm or a full pampering experience, our therapists are here to help.

We regularly host events in store — from sound baths and wellness demonstrations to women's circles and seasonal celebrations. Follow us on social media or sign up to our newsletter to be the first to hear about upcoming events.

The store is located in Malton town centre, within easy reach of bus routes and Malton railway station. There is approximately two hours' free parking directly outside the store, and Malton has several additional car parks nearby.