Shipping policy

DELIVERY INFORMATION
Delivery is free for all UK orders over £40.  UK orders under £39.99 incur a delivery charge of £3.50. These charges relate to U.K. Royal Mail which takes between 3 and 5 working days from ordering. There is the option to upgrade to First Class for a small additional charge at checkout. For orders from abroad additional shipping costs are in line with U.K. Royal Mail standard charges.

All online orders will be beautifully packaged and are suitable for sending as a postal gift. Furthermore, there is an additional option for sending your boxed order to a third party with your own personalised message.

Additionally, we offer a service to customers short of time in which we create a bespoke gift box full of items tailored to your budget. Please contact us via the 'Contact' form on our homepage or call us on 01653 693555. We can make arrangements for you to settle via BACS electronic transfer, directly from your account.

PAYMENT METHOD
Payment can be made with PayPal either via your own PayPal account or by debit/credit card as a PayPal guest at checkout. We also offer payment via ShopPay or Google Pay or Apple Pay, if preferred at checkout.

WHOLESALE INQUIRIES
We have great relationships with many trade customers including hospitality, retail and health and beauty outlets. We host a separate website for trade clients www.cosycottagewholesale.co.uk. Please contact wholesale@cosycottagesoap.co.uk to discuss wholesale prices and requirements.