DATE: 13th May 2020
- The additional thrice daily cleaning measures, introduced on 29th March 2020 will continue (8am, 11am, 2pm) embracing (not exhaustively) door handles, shared equipment, telephone and computer equipment, surfaces, bathroom area.
- Alcohol based spray cleaner and cloths will be available at workstations for use between the cleaning slots above. Alcohol gel will be available in the bathroom area and by the shared computer equipment
- The workshop has been rearranged and delineated into marked zones. A maximum of one person within each zone is the new normal. Before entering an occupied zone, team members will ask to do so, enabling others to move if required.
- Face masks will be provided to all team members as soon as these are available. Their use is currently voluntary and guidance will be updated in line with official directives
- A maximum of five people will be working in the workshop at any one time, to enable the distancing measures above. Team members from the same household will be scheduled to work together wherever possible
- Homeworking will continue for the foreseeable future and roles will progressively blend homeworking with onsite work. A proportion of the successful (and now fully tested) homeworking structure will become permanent.
- No customers or delivery/collection team members will enter the premises further than in the 'doorway' zone. A suitable sign preventing entry is pasted to the main door. No visitors are allowed onsite and meetings are conducted via appropriate IP technology.
- Tissues and plastic disposal bins are available for use by our team while in the premises. All bins are emptied daily.
- Handwashing instructions in line with PHE guidance are pasted by each sink area and the expectation set for all team members.
- The retail area will remain closed until further notice.
- Aprons will be taken home daily by our team members to prevent cross-contamination and laundered in the team members own homes
We understand this is a difficult time for many of our business customers and we send our warmest wishes to our partners. We stand ready to support our business customers as we they emerge progressively from lockdown when it is safe to do so.
Our stock levels are currently under close control and we do not envisage any issues fulfilling your orders. We will continue to use Royal Mail as our delivery provider, who are we feel, the most robust partner in getting your goods to you in a quick and safe manner.
If you have any concerns, questions or ideas about our response to COVID-19, please contact us via email email@example.com.